Delegating Too Early Can Kill Your Business!
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The Danger of Delegating Too Early: Get Your Hands Dirty First!
By Ernest Schmidt, LCSW
If you read enough business books or listen to enough podcasts, you will inevitably hear the same piece of advice: “Delegate your weaknesses. Don’t waste your time on $10-an-hour tasks. Outsource immediately.”
As a business coach for service professionals, I am a huge proponent of delegation. Your time as an owner is your most precious asset, and you shouldn’t spend it doing things someone else can handle. However, I often find myself giving advice that goes directly against the conventional wisdom: Do not delegate too early. While the temptation to immediately hand off tedious tasks is strong, especially for new business owners, doing so prematurely carries major risks. Here is why you need to get your hands dirty before you pass the baton.
The Trap of Premature Delegation
When you hand off a process you don’t understand, you lose control of the outcome. Owners who try to bypass the learning phase by throwing money at a problem or hiring someone to “just take care of it” often run into serious trouble.
Delegating before you understand the mechanics of your own business can lead to:
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Paying for “Fluff”: You end up spending money on services or solutions that don’t actually move the needle.
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Getting Taken Advantage Of: It is incredibly difficult to manage a contractor or employee if you don’t know what high-quality work in that area actually looks like.
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Messy, Inefficient Systems: Outsourced help often doesn’t intimately understand the nuances of your specific profession, resulting in clunky setups that don’t serve your actual needs.
Be an Operator First
Sometimes, you simply have to get into the nitty-gritty details. You have to learn how your systems work from the ground up.
To be a successful business owner, you first have to be a competent operator.
When I coach owners who take the time to learn the inner workings of their systems, I consistently see higher success rates. Why? Because getting involved in the details gives you a much better, comprehensive vision of your practice. You understand the workflow, the pain points, and the required output.
Of course, the goal is not to do these tasks forever. The goal is to build a functional understanding so that when you do hand it off, you can train effectively, set clear expectations, and hold people accountable. Learn it, build the system, and then slowly delegate it over time.
Building Unshakeable Tenacity
There is a hidden benefit to tackling tasks outside your core passions or talents: it builds grit.
Many business owners secretly lack the confidence to figure out complex operational tasks. By forcing yourself to sit down, learn a new software, map out a messy workflow, or troubleshoot an administrative headache, you build an incredible amount of tenacity. That resilience is a crucial trait that will serve you time and time again when facing the inevitable, larger challenges of running a business.
Embrace the messy phase. Get your hands dirty today, so you can confidently delegate tomorrow.
Ready to build better systems and become a more effective business owner? Reach out and let’s talk…